Unanswered messages are lost leads
Visitors expect a fast answer. Contact forms sit unread, DMs pile up overnight and basic questions about pricing, hours or service area go unanswered. A website chatbot for small business answers instantly, captures contact details and hands real opportunities to your team—while staying within what you have approved it to say.
What's included
- AI chat agents trained on your services, pricing ranges, service area, hours and FAQs
- Lead capture for name, phone, email and job details
- Appointment booking into your calendar
- Handoff to a human by text or live chat when needed
- One agent across website chat, SMS, Facebook Messenger, Instagram DMs and Google Business Profile chat where available
- Conversations synced to your CRM
- Ongoing tuning based on real conversation logs
How a conversation flows
- 1
A visitor asks a question
- 2
AI answers from your approved info
- 3
Captures the lead or books an appointment
- 4
Hands off to your team
Who it's for
Home services
Answer service-area, availability and estimate questions while your crew is in the field.
Contractors
Collect project details and contact info before the first call.
Clinics
Handle common questions and appointment requests without tying up the front desk.
Professional services
Pre-qualify inquiries and route them to the right person on your team.
Our process
Gather your approved info
Collect services, pricing ranges, service area, hours, FAQs and the topics the agent should never answer.
Build and connect
Train the agent, set handoff rules and connect your website, messaging channels, calendar and CRM.
Test edge cases
Try off-topic, unclear and out-of-scope questions to confirm it hands off instead of guessing.
Launch and tune
Review conversation logs regularly and refine answers, prompts and routing.
